Rink Staff

Announcers and DJs provide live commentary, music, and audio cues to inform and energize the crowd, coordinating closely with officials to enhance the game experience.

Concessions staff prepare and serve food and drinks at the rink, ensuring fast, friendly service and smooth operations during games and events to enhance the fan experience.

Custodial and maintenance staff ensure rink cleanliness, safety, and upkeep through routine cleaning, quick repairs, and support, creating a safe and professional environment for players and fans.

Facility managers oversee rink maintenance, safety, scheduling, and operations to ensure smooth events and optimal ice conditions for players, staff, and fans.

Merchandise and pro shop staff sell team apparel and hockey gear, manage inventory, provide equipment services, and support players and fans to ensure readiness and a great fan experience.

Rink guards ensure safety and smooth flow during public skating by enforcing rules, responding to accidents, managing crowds, and assisting skaters for an enjoyable experience.

Security staff maintain safety, order, and access control at the rink, managing crowds, emergencies, and restricted areas to ensure a safe and smooth event experience for players, fans, and staff.

Ticketing and box office staff manage ticket sales, entry, and crowd flow for games and events, ensuring a smooth and welcoming experience for fans from pre-event sales to event-day entry.

A Zamboni driver or ice technician maintains and resurfaces ice to ensure smooth, safe, and consistent playing conditions, managing equipment, environmental factors, and scheduling for optimal rink performance.