Jim’s Intro to the Security Staff
Hi folks, Jim here, the only commentator who once tried to sneak past security by wearing a disguise that included a tee-shirt printed, “I’m definitely not Jim.”
What is security staff?
Security staff are responsible for maintaining safety, order, and access control within the rink and surrounding facilities. They handle everything from crowd control and restricted access to emergency response and incident prevention, ensuring that players, fans, and staff can enjoy the event without distraction or risk.
How does it work?
Security staff keep the environment safe through planning, observation, and quick response:
Access Control
- They monitor entrances, exits, and restricted zones, ensuring that only authorized personnel enter locker rooms, benches, or operational areas.
- This protects players and staff from disruptions or unauthorized access.
Crowd Management
- During games and events, they manage fan flow in the stands and concourses, responding to rowdy behavior, disputes, or emergencies with calm authority.
Emergency Preparedness and Response
- Security teams train for medical incidents, evacuations, or safety threats, working with facility staff and local authorities to respond quickly and effectively.
Player and Official Protection
- Security often escorts officials and teams to and from locker rooms, particularly during high-stakes or heated games.
Incident Documentation and Reporting
- They record any incidents, communicate with facility managers, and ensure proper follow-up procedures are in place.
Common Situations Involving Security Staff
- Big Games and Tournaments: Managing larger crowds and higher energy.
- Post-Game Tensions: Keeping player exits and tunnels clear.
- Spectator Issues: Handling disruptive fans or disputes.
- Emergency Events: Coordinating evacuations or medical responses.
- Restricted Area Enforcement: Preventing unauthorized entry.
How do you make good decisions with it?
Good security work depends on awareness, consistency, and clear communication.
- Stay Alert Without Being Overbearing: Presence is often enough to prevent problems.
- Know the Venue Inside Out: Quick navigation saves precious seconds in emergencies.
- Follow Protocols: Consistency keeps everyone safe.
- De-Escalate When Possible: Calm handling of tense moments prevents escalation.
- Work Closely with Other Staff: Coordination is key during events.
How do you master it?
Mastering security requires vigilance, strong communication, and composure under pressure. The best security staff blend firmness with approachability, maintaining authority without creating unnecessary tension.
What does it look like when done right?
A great security team creates a safe, well-controlled environment where the game can unfold without distractions. Players feel protected, fans feel comfortable, and incidents are rare and handled smoothly when they arise.
Commentator’s Corner
Jim’s Take
Security staff are like the quiet defensemen of the rink. They don’t get much glory, but they’re the reason chaos stays outside the boards.
Parent Tip
Respect security protocols. They’re in place to protect everyone, not to make your life harder.
Player Tip
Follow access rules and cooperate with security. They’re part of your team, even if they’re not wearing a jersey.
A Final Thought
The security staff are the guardians of order and safety, blending vigilance, calm, and professionalism to keep the rink secure. When mastered, the role combines awareness, consistency, and confident presence, allowing the focus to stay exactly where it should, which is on the game.
